TERMS & CONDITIONS

The “Just so you knows” and “just in cases”
for the CONNECTIONS IN THE SUN Retreats

 

CANCELLATION POLICY

Please note that because CONNECTIONS IN THE SUN Retreats are limited to a small number of attendees, to allow for a more personable, intimate experience, our cancellation policy is in place to help guests and us alike work together sharing expenses that may arise from unexpected cancellations.

If you need to cancel any CONNECTIONS IN THE SUN retreat, processing fees will apply. Any notice of cancellation must be provided in writing. The ticket price (minus €50 re-listing fee) is transferable to another new attendee found and assigned by original attendee.

Please refer to the following for a breakdown of applicable cancellation fees:

  1. Any refunds allowed will incur a 3% fee to cover payment-and processing costs.

  2. Full refund due 60 days before start date of retreat unless otherwise noted.

  3. Cancellation requests submitted after 60 days before start date and 20 days before retreat start date, 50% of total amount will be refunded.

  4. Within 20 days of your retreat: sorry but no refunds given, no exceptions.

  5.  

Due to our need to commit to accommodation and other arrangements in advance, exceptions to our policy cannot be made for any reason.

It’s our intention to make things as simple as possible for anyone who wants to go on a retreat, while balancing the administrative and business realities of running the retreats.

INSURANCE

No one books a retreat with the intention of cancelling it, but unexpected events do occur, so please consider purchasing travel insurance. Exceptions cannot be made for any reason, including weather, injury/illness, or personal emergencies. No refunds or credits for failure to attend or failure to complete the retreat, or for arriving late or leaving early. We recommend that you purchase your own travel insurance.

We encourage you to purchase cancellation insurance in order that your trip fees will be covered should you or your family have a medical problem prior to your trip or while on the trip. Most insurance must be purchased within 14 days of making your reservation.

We reserve the right to cancel retreats with inadequate participant interest, in which case all money paid to CONNECTIONS IN THE SUN Retreats will be refunded. Notification of cancellation for this reason will occur at least 1 month prior to retreat start date. CONNECTIONS IN THE SUN Retreats cannot be held responsible for any personal expenses, such as airline tickets due to changes in itineraries or retreat cancellations.

 

TRAVEL UPDATE

Please note that if the retreat has to be postponed based on border closures then a credit for a guests’ hold deposit will be issued to be used for the postponement date. If the retreat happens as scheduled, but a guest decides not to attend based on any other reason than a country's border closure, then the regular cancellation policy (stated above) will be maintained.

If travel around the world is still being disrupted as the retreat nears, the final balance due date will be postponed until a final decision is made at the 1-month mark before the start date.

 

DISCLAIMER

CONNECTIONS IN THE SUN Retreats and all persons involved in retreats (herein after referred to as "AGENTS") act only in capacity as AGENTS for the participant in all matters connected with travel, sight-seeing journeys and transportation, and as AGENTS hold themselves free of responsibility for any damage occasioned by any cause. AGENTS will not be responsible for any damages or expenses or inconveniences caused by late departures or change of schedule, strikes or to their conditions, nor will be responsible for loss or damage to baggage or any of the participant's belongings.

AGENTS shall not be responsible for personal injury, death, accident, delay, loss, damage, irregularity or property damage as a result of force majeure or for any other losses or damages incurred by any person or journey participants caused by any delay or change of itinerary or arising out of any act, including, but not limited to, any act of negligence, any person acting for or on behalf of AGENTS for transportation, accommodation or sight-seeing provider or any other person or entity rendering any of these services or accommodations being offered in connection with this journey. This agreement supersedes all previous oral or written communications, representations, or agreements between the parties. Participants assume the risk involved when participating in foreign travel, and any and all activities and/or pursuits voluntarily undertaken while participating in the retreat.

In regard to the stay during the retreat, AGENTS will provide safe, careful instruction and safe premises, but ask that each participant to take personal responsibility for their own self-care and (in the unlikely case) for any injuries incurred during retreat.

 

PRIVACY POLICY

We are committed to protect the privacy of your personal data. This Privacy Policy explains how your data is used if you visit www.the-luckyproject.com.

Images & photos

By participating in a retreat, guests acknowledge and agree to images and photos of their being and likeness being taken by CONNECTIONS IN THE SUN and other participants and that such images may be shared online for marketing and promotion purposes. If a guests prefers not to be in any images and photos, the guest will send this request to info@the-luckyproject.com and guest.cph@hotmail.com, to ensure this request can be respected.

General Data Protection Regulation

This Privacy Policy adheres to the General Data Protection Regulation (GDPR). The rights you have under the GDPR can be found here. The Lucky Project only collects data to enhance the user experience of www.the-luckyproject.com, to perform transactions or agreements and to facilitate personal services wishes and needs. CONNECTIONS IN THE SUN Retreats uses third party services and plug-ins to process data. These all comply with the rules of the GDPR.

Cookies

Cookies collect information about the way you use a website. Cookies are small files which are stored on a user’s computer. You can disable cookies via the settings in your browser.

Google Analytics

Google Analytics uses cookies which allows to analyze and enhance your user experience on www.the-luckyproject.com. The Lucky Project has signed a Data Processing Agreement with Google. This states that your data will stay anonymous. Your data won’t be shared for advertisement purposes and won’t be used in conjunction with any other Google services.

Moneybird

In case of a service agreement, CONNECTIONS IN THE SUN Retreats (via The Lucky Project) will request your name, address, phone number and email. We use Moneybird to send invoices. The Lucky Project has signed a Data Processing Agreement with Moneybird in which the privacy of your data is enclosed.

Data Rights

When you fill in your name and email address on www.the-luckyproject.com, they will be saved for an indefinite period of time. You have the right to request access, rectification or erasure of your data at any time. You may also withdraw your consent. In that case, your data will be removed from the database. If any of the above applies, please send an email to: info@the-luckyproject.com.  

CONTACT & QUESTIONS

CONNECTIONS IN THE SUN Retreats

Linea Aaberg
GUEST CPH
www.guestcph.com
guest.cph@hotmail.com

Grace Lucky Janssen
The Lucky Project
www.the-luckyproject.com
info@the-luckyproject.com

The Lucky Project
Dutch Chamber of Commerce: 80863280
VAT ID: NL003499216B22

Version: June 2023